How to Use Fleet Telematics to Boost Profit and Uptime in Your Diesel Repair Shop
Another truck just showed up on a hook at 3AM. Fault code ignored. Breakdown inevitable. And now you’re stuck moving jobs around and scrambling for parts. Sound familiar?
For independent and mid-sized heavy-duty repair shops, the firefighting never stops - unless you start getting ahead of the game. And that’s exactly what integrating telematics data into your operations can do.
Connected trucks aren’t just for fleets anymore. When you plug GPS, fault codes, odometer readings, and DVIR data directly into your shop management platform, you move from chaos to control - slashing breakdowns, maximizing wrench time, and delivering a level of uptime your customers will pay a premium for.
Here’s how.
Telematics gives you a real-time window into every truck’s health and location. We’re talking:
Traditionally, shops waited for customers to report problems. With telematics, the trucks report themselves. Imagine:
"Truck 42 threw an SPN 102 FMI 16. Intake pressure low. Schedule it now before it blows the turbo."
This isn’t just tech hype. Fleets using predictive maintenance powered by telematics report up to 50% fewer breakdowns and 20% lower maintenance costs.
For shops, that means:
And with ShopView, this data flows directly into your work orders, scheduling, and parts forecasting - automatically.
Most diesel shops run on reaction. Truck breaks. Call comes in. Shop scrambles.
But with connected data:
Instead of waiting for problems, you catch them early. One user example: An ABS fault from a driver DVIR at 6PM creates a ticket. By 7AM, the truck is in the bay, part pulled, and tech ready. Repair is done by 9AM - before it turns into a safety issue or delay.
Multiply that across a 20-truck fleet and your shop becomes the uptime hero.
Fleets using predictive maintenance report 50 - 70% fewer failures. When your shop acts on fault codes and alerts instead of reacting to no-starts, you win:
Every day a truck is down costs a fleet $450 - $2,000+. You help them avoid that - and they remember it.
Instead of scribbled whiteboards, you get:
With ShopView, you can see all trucks needing service next week, sorted by location and PM threshold.
It eliminates missed intervals, over-servicing, and calendar chaos. Techs stay booked but not buried.
When jobs arrive with fault code data and part needs already prepped:
Some shops see 95%+ tech productivity and 20+ extra billed hours/month per tech after going digital with integrated alerts.
You know what’s coming. You stock what’s needed. You avoid ghost inventory.
This boosts first-time fix rates and slashes delays.
Fleet managers are slammed. You take the maintenance headache off their plate.
Instead of being the "fix-it shop," you become their uptime partner. That drives retention and referrals.
You don’t need a data science degree. You need the right shop management platform that plays nice with telematics tools.
Here’s how to get started:
Generic auto shop software won’t cut it. You need something built for diesel.
ShopView syncs with digital inspection apps, so:
This reduces paperwork errors and compliance risks.
If your system can’t work from a phone or tablet, it’s already behind.
ShopView gives you real-time access from anywhere, no server required.
Start with what matters most:
With ShopView, you get onboarding help and step-by-step setup support.
This isn’t theory. It’s already working:
One shop doubled revenue from $45K to $90K/month just by streamlining and integrating data.
"Our bays are always full now. We don't miss work, we don't miss parts, and our customers trust us to stay ahead of their problems." - ShopView User
If your shop still runs on whiteboards and driver phone calls, it’s time to level up.
ShopView was built for diesel, truck, fleet, and equipment shops - not auto garages. With real-time telematics integration, compliance tools, digital work orders, and more, you can:
Book a demo today and see how ShopView turns connected truck data into profit.
Or, start a free trial to test-drive the platform with your own trucks and alerts.
Integrating telematics into your heavy-duty shop isn't just a tech upgrade - it's a profit strategy. Connected trucks tell you what's coming. ShopView makes sure you act on it. The result? More uptime, more billable hours, and happier fleet customers who stick around.
Stop guessing. Start fixing before failure.
Your shop runs better when your data does the talking.