Candidate Privacy Policy

ShopView Candidate Privacy Policy

Last updated: June 24, 2025

Introduction

This Candidate Privacy Policy explains how ShopView and its affiliates ("ShopView," "we," "us," or "our") collect, use, and share your personal data when you apply for a position with us. We are committed to protecting your privacy and handling your data in an open and transparent manner.

ShopView is a company that provides business management software for the heavy-duty truck repair industry. Our software helps shop owners manage their workflow, track jobs in real-time, and gain insights into their business operations. We are a US-based company with a global team, including a presence in Serbia, Pakistan, Albania, India, etc.

This policy applies to all our prospective employees, whether you apply for a specific opening or submit an unsolicited application.

Personal Data We Process

We may collect and process the following types of personal data about you:

• Contact Information: Your name, email address, phone number, and postal address.
• Professional and Educational History: Your resume or CV, cover letter, employment history, educational background, and any other information you provide to us in your application.
• Interview Information: Notes and feedback from our interviews with you, as well as results from any technical assessments or exercises.
• Publicly Available Information: We may collect information from publicly available sources, such as your LinkedIn profile or other professional social networks.
• Voluntary Information: Any other information you voluntarily provide to us, such as your salary expectations or references.

Legal Basis for Processing

We process your personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):

• Legitimate Interest: We have a legitimate interest in processing your personal data to assess your suitability for the role you have applied for and to manage our recruitment process.
• Consent: In some cases, we may ask for your consent to process your personal data. For example, we may ask for your consent to keep your application on file for future openings. You can withdraw your consent at any time.
• Legal Obligation: We may need to process your personal data to comply with our legal obligations.

How We Use Your Personal Data

We use your personal data for the following purposes:

• To assess your skills, qualifications, and suitability for the role.
• To communicate with you about the recruitment process.
• To manage and improve our recruitment process.
• To comply with legal and regulatory requirements.
• If you have provided your consent, to contact you about future job openings that may be of interest to you.

Data Retention

We will retain your personal data for as long as is necessary to fulfill the purposes for which it was collected. If your application is successful, your data will be transferred to your employee file. If your application is unsuccessful, we will retain your data for a period of 24 months in case other suitable opportunities arise. We may retain your data for a longer period with your explicit consent.

Data Sharing

We may share your personal data with the following parties:

• Internal Staff: Members of our HR team and the hiring team for the role you have applied for.
• Service Providers: We may share your data with third-party service providers who assist us with our recruitment process, such as applicant tracking systems or assessment providers. We have contracts in place with these providers to ensure they protect your data.
• Legal and Regulatory Authorities: We may disclose your data to legal and regulatory authorities if required to do so by law.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
• Right to Erasure ("Right to be Forgotten"): You have the right to request that we delete your personal data.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data.
• Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at careers@shopview.com.

Contact Information

If you have any questions or concerns about this Candidate Privacy Policy or our data protection practices, please contact us at:

ShopView's Contact Information:  careers@shopview.com.

You also have the right to lodge a complaint with a supervisory authority. You can contact the relevant data protection authority.

Policy Updates

We may update this Candidate Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.