How SS Repair Ltd. Unlocked
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with ShopView
Invoicing 3 times faster and saving 10+ hours a week, SS Repair Ltd. turned lost time into measurable revenue growth while simplifying daily shop operations.
Results with ShopView
| Before | After |
|---|---|
| Technicians stuck doing paperwork | Reduced technician downtime |
| Hours lost to invoicing and admin work | Saving 5 - 10 hours a week |
| Lost revenue due to inefficiency and disorganization | Added $10,000 - $20,000 in monthly revenue |
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“Efficient and enjoyable come to mind. Our company is growing with ShopView and this program has definitely been a highlight in our journey!”
Sam Stuart - SS Repair Ltd.
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Inefficient Systems Blocking
Growth and Costing Revenue
SS Repair Ltd., a heavy-duty truck and equipment repair shop based in Grande Prairie, Alberta, had all the potential to scale. With 8 technicians and a growing customer base, the shop was positioned to grow - but the tools in place were doing more harm than good.
The team relied on Fullbay, QuickBooks, and even pen & paper to manage their day-to-day operations. These disconnected systems created slow, frustrating processes that led to lost billable time, poor scheduling, and frustrated staff.
Despite their capable technicians and solid customer relationships, the shop was wasting hours on admin and struggling to track jobs efficiently. Like many others, they found themselves held back by the very systems that were supposed to support them.
Why Was So Much Time Being Lost?
The team at SS Repair was always busy, but the results didn’t match the effort. Jobs took longer than they should. Admin piled up. Invoicing lagged behind.
The real issue? Time was being eaten up by inefficient workflows, slow systems, and manual processes.
“It got to the point where we were dreading paperwork. We were spending a lifetime finishing work orders.”
Sam Stuart - SS Repair Ltd.
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ShopView’s Familiar Tale for Heavy Duty Truck Shops
- Techs losing time to outdated software
- Manual invoicing and scheduling tasks slowing the shop down
- Time wasted off the floor, in front of a screen
- Missed revenue from inefficient job tracking
- Poor support from software vendors unfamiliar with real-world shop operations
Implementing ShopView Unlocked
Instant Wins
SS Repair Ltd. had already cycled through other software options - and none delivered. Systems were either clunky, unsupported, or just didn’t work the way a real shop needed them to.
Then they switched to ShopView.
From the start, onboarding was quick, data was transferred smoothly, and the entire team adapted almost immediately.
Within weeks, ShopView was already reducing the time techs spent off the floor and giving service managers total visibility into scheduling, job status, and inventory.
Work orders were faster. Invoicing was seamless. Admin headaches disappeared.
“We had a new guy in today, within 3 minutes, he was ready to go. That’s how easy this system is.”
Steady Gains = Big Results
In just a few short months, SS Repair Ltd. transformed its daily operations and unlocked meaningful revenue growth:
5 - 10 hours saved each week- $10,000 - $20,000 in extra monthly revenue
- Technicians back on the floor instead of behind a screen
- Faster payments and fewer billing delays
- Better customer experience and shop reputation
SS Repair Ltd.’s Favorite ShopView Features
Fast Work Order Build Out
SS Repair’s technicians and service managers now create and process jobs in a fraction of the time - no more repetitive data entry or redundant steps.
Intuitive Navigation & Design
Everyone - from techs to new hires, loves the simplicity of the system. No training marathons. No guessing games.
“The ease of use alone is enough reason to switch.”
Smart Technician Time Tracking
By eliminating untracked time between jobs, ShopView ensures every minute counts - boosting billed labor and increasing transparency.
Reliable Customer Support
Unlike their previous vendors, SS Repair finally has a software partner that listens, responds, and truly understands the demands of a heavy-duty repair shop.
“The support is unreal. The ShopView team clearly cares about our success and that shows in the improvements they keep making.”
Sam Stuart - SS Repair Ltd