How Red Fuel Repair Saved 5-10 Hours Per Week and Improved Shop Efficiency with ShopView
After switching from pen and paper workflows to ShopView, Red Fuel Repair streamlined invoicing, job tracking, and scheduling, eliminating hours of manual admin work and improving shop productivity.
See how a busy heavy equipment and truck repair shop eliminated manual bottlenecks and recovered lost revenue.
Results with ShopView
| Before | After |
|---|---|
| Pen and paper systems slowing daily operations | Faster invoicing and payments |
| Lost billable minutes and revenue | 5-10 hours saved every week |
| Poor technician time tracking | Improved job tracking and scheduling |
| Inventory and parts tracking issues | Easier inventory management |
"Much more efficient. It helps the mechanics stay billable and on task."
Matt Kessler - Red Fuel Repair
Manual Systems Slowing Down a Busy Heavy Equipment and Truck Repair Shop
Red Fuel Repair, based in Tonganoxie, Kansas just west of Kansas City, has been serving heavy equipment and truck repair customers for over 14 years.
With a team of eight staff members, the shop had built a strong reputation in the region. However, the systems they relied on to run the business had not evolved with the shop's growth.
Before implementing ShopView, the team relied heavily on pen and paper processes to manage work orders, technician notes, scheduling, and invoicing.
As the shop became busier, these workflows started creating bottlenecks. Technicians completed their work in the field and on the shop floor, but service managers still had to manually transfer technician notes into invoices, a time consuming process that slowed billing and created unnecessary administrative workload.
Despite having the right people and strong demand for their services, the shop was losing valuable time every week to inefficient processes.
Why Was So Much Time Being Lost?
The team at Red Fuel Repair was always busy servicing trucks and heavy equipment, but the back office work required to manage those jobs was becoming overwhelming.
Manual processes created delays at every stage of the workflow. Technicians recorded work on paper, which later had to be transferred into invoices and records. Scheduling jobs and tracking progress required additional manual coordination, and parts and inventory tracking lacked clear visibility.
The result was hours of unnecessary administrative work each week.
"We were losing revenue through the cracks and spending too much time on admin instead of running the shop."
Matt Kessler - Red Fuel Repair
ShopView's Familiar Tale for Heavy Duty Shops
- Manual invoicing processes slowing billing and payments
- Technician time tracking handled outside the system
- Inefficient job scheduling workflows
- Inventory and parts tracking issues creating delays
- Administrative work taking time away from running the business
- Lost billable minutes and revenue
ShopView Streamlined Invoicing, Scheduling, and Job Tracking
Red Fuel Repair adopted ShopView to replace their manual systems with a single platform designed for heavy equipment and truck repair shops.
With ShopView in place, the shop was able to manage work orders, technician time tracking, scheduling, parts and inventory, and invoicing all in one centralized system.
One of the biggest improvements came from technician accountability and time tracking. ShopView helps ensure mechanics stay billable, on task, and productive throughout the day.
Instead of losing time and revenue through disorganized workflows, the team can now operate with clear visibility across every job.
Within months of implementation, the team began seeing meaningful operational improvements.
"ShopView is easy to learn and helps prevent revenue from slipping through the cracks."
Matt Kessler - Red Fuel Repair
Steady Gains = Big Results
Since implementing ShopView, Red Fuel Repair has experienced clear operational improvements across the shop:
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5-10 hours saved every week
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$20,000+ increase in monthly revenue
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Faster invoicing and improved billing turnaround
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Reduced technician downtime
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Improved job tracking and scheduling
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Better reporting and real time insights
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Easier inventory management
By removing the manual bottlenecks that previously slowed operations, the team now spends less time on paperwork and more time focusing on productive repair work.
Red Fuel Repair's Favorite ShopView Features
Faster Invoicing
ShopView allows the team to build invoices directly from completed work orders, eliminating hours of manual transcription work.
Improved Job Tracking and Scheduling
Service managers can track job progress and technician assignments more clearly, helping keep work moving efficiently.
Technician Time Tracking
ShopView helps ensure technicians stay billable and productive, improving labor capture and efficiency.
Easier Inventory Management
Parts and inventory tracking is integrated with work orders, reducing delays and improving organization.
"ShopView has made our shop much more efficient and far less stressful to run."
Matt Kessler - Red Fuel Repair