How Shemokin Diesel LLC Saved 5–10 Hours Per Week and Made Shop Operations 10X More Manageable with ShopView
After switching from multiple disconnected systems including Fullbay and internal tools, Shemokin Diesel LLC streamlined work orders, technician notes, and parts tracking, turning lost admin time into better workflow visibility and measurable monthly gains.
Results with ShopView
| Before | After |
|---|---|
| Slow invoicing and admin work | Faster invoicing and payments |
| Poor technician time tracking | Improved job tracking and scheduling |
| Lost billable minutes and inefficient workflows | 5–10 hours saved every week |
| Inventory and parts tracking issues | Easier inventory management |
"ShopView makes the shop feel 10X more manageable."
Jessica Wilhelm - Shemokin Diesel LLC
Multiple Systems and Inefficient Workflows Slowing Down a Growing Diesel Shop
Shemokin Diesel LLC is a heavy-duty truck repair shop based in Grantsville, Maryland. Like many growing independent repair shops, the team had strong technical expertise and steady demand, but the systems they used to manage operations were holding them back.
Before implementing ShopView, the shop relied on a combination of Fullbay, ShopPulse, and internally built tools to manage jobs, technician notes, and invoicing.
Instead of simplifying operations, these systems created additional friction. Technicians and service managers spent too much time dealing with administrative work, writing technician stories, estimating job times, and tracking parts manually.
As the shop continued to grow, these inefficiencies started costing valuable time and revenue.
Despite having the right people and strong repair capabilities, the shop needed a better way to manage workflows and keep jobs moving efficiently.
Why Was So Much Time Being Lost?
The team at Shemokin Diesel stayed busy every day, but the shop often felt chaotic because too much time was spent managing paperwork and systems instead of completing jobs.
Administrative tasks slowed down the repair process. Technicians had to spend extra time documenting jobs, estimating repair times, and identifying parts, tasks that should have been faster and more streamlined.
Without a system designed specifically for heavy-duty repair operations, the shop's workflows became unnecessarily complicated.
"The estimated times for jobs, tech story wording, and proposed parts for jobs are a huge time saver."
Jessica Wilhelm - Shemokin Diesel LLC
ShopView's Familiar Tale for Heavy Duty Truck Shops
- Slow invoicing and administrative processes
- Poor technician time tracking and job visibility
- Lost billable minutes from inefficient workflows
- Inventory and parts tracking issues
- Software tools not designed for the realities of a growing diesel repair shop
ShopView Simplified Workflows and Improved Shop Organization
Shemokin Diesel LLC chose ShopView because the system aligned better with the size and workflow of their shop.
After implementation, the team quickly began using ShopView to manage work orders, technician job tracking, scheduling, parts and inventory, and invoicing — all within one platform.
One feature that immediately stood out was ShopView's AI-powered assistance. The system helped generate estimated repair times, technician job stories, and suggested parts for work orders, dramatically reducing the time required to document and complete jobs.
Within weeks, the shop experienced noticeable improvements in workflow efficiency and job organization.
"ShopView is a system for small shops that makes you feel like a big shop, and it scales as you grow."
Jessica Wilhelm - Shemokin Diesel LLC
Steady Gains = Big Results
After implementing ShopView, Shemokin Diesel LLC quickly began seeing operational improvements:
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5–10 hours saved every week
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$5,000–$10,000 in additional monthly revenue
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Improved job organization and workflow visibility
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Faster invoicing and administrative processes
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Easier inventory management and parts tracking
While the shop continues to grow and refine its processes, ShopView has already made daily operations significantly more manageable.
Shemokin Diesel LLC's Favorite ShopView Features
AI-Assisted Work Orders
ShopView helps generate estimated job times, technician story wording, and suggested parts lists, dramatically reducing administrative workload.
Improved Job Tracking
Service managers can monitor job progress and technician assignments more clearly, keeping work orders organized and on schedule.
Faster Invoicing
Work orders convert into invoices more efficiently, reducing delays and improving cash flow.
Exceptional Customer Support
The ShopView support team works closely with customers to ensure smooth implementation and ongoing success.
"The customer service is out of this world."
Jessica Wilhelm - Shemokin Diesel LLC