How Short Track Equipment Ltd. Added $20,000+ in Monthly Revenue and Saved 20+ Hours a Week with ShopView
By replacing disconnected reporting and tracking tools with ShopView, Short Track Equipment Ltd. streamlined scheduling, job tracking, and profitability reporting, turning wasted admin time into measurable revenue growth.
Results with ShopView
| Before | After |
|---|---|
| Poor reporting and tracking features | Real-time profitability and reporting insights |
| Inefficient job scheduling and lost billable minutes | 20+ hours saved every week |
| Inventory and parts tracking issues | Easier inventory management and better job tracking |
| Limited revenue visibility | $20,000+ in additional monthly revenue |
"Night and day difference. We can complete work orders and track everything in a timely manner."
Josh Holden - Short Track Equipment Ltd.
Poor Reporting and Inefficient Job Tracking Were Limiting Growth
Short Track Equipment Ltd., based in Edmonton, operates a growing equipment and fleet service business that also includes parts sales and service operations.
With 11 employees and increasing demand, the shop needed better visibility into profitability, job progress, and scheduling.
Before ShopView, they relied on QuickBooks and other manual processes to track operations. But those tools weren't built for managing a busy heavy-duty shop environment.
As the business grew, the cracks in the system became more obvious. Service managers struggled with inefficient scheduling, parts tracking issues, and limited insight into job profitability. Important decisions were being made without clear data, and billable minutes were slipping through the cracks.
Despite strong demand and capable technicians, the shop's growth was being limited by the very systems meant to support it.
Why Was So Much Time Being Lost?
Short Track Equipment's team stayed busy every day, but the shop wasn't operating as efficiently as it should have been.
Technicians were completing jobs, but managers didn't always have clear visibility into scheduling, profitability, or job performance.
Without proper systems in place, scheduling inefficiencies slowed down job throughput, parts and inventory tracking created delays, and profitability was difficult to measure accurately.
The result was lost billable time and missed revenue opportunities.
The team knew their shop had the potential to perform better. They just needed the right system to manage their operations.
"ShopView helped us finally keep track of profitability and manage work orders in real time."
Josh Holden - Short Track Equipment Ltd.
ShopView's Familiar Tale for Heavy Duty Truck Shops
- Inefficient job scheduling causing lost billable hours
- Limited visibility into shop profitability and reporting
- Inventory and parts tracking issues slowing repairs
- Admin work taking time away from productive shop work
- Tools that weren't designed for real heavy-duty shop workflows
ShopView Delivered Real-Time Visibility and Streamlined Operations
After evaluating their options, Short Track Equipment Ltd. implemented ShopView to bring all their shop operations into a single platform.
Right away, the difference was noticeable. Instead of juggling disconnected tools and manual processes, the team could now manage job scheduling, work order tracking, technician productivity, parts and inventory, and reporting and profitability — all in one system.
The implementation process was smooth, and the team quickly adopted the new workflows.
Within weeks, managers were able to see exactly how the shop was performing in real time, helping them make faster decisions and improve overall efficiency.
"Being able to track profitability clearly has been huge for us."
Josh Holden - Short Track Equipment Ltd.
Steady Gains = Big Results
With ShopView in place, Short Track Equipment Ltd. quickly saw improvements across their operations:
-
20+ hours saved every week
-
$20,000+ in additional monthly revenue
-
Faster work order completion and scheduling
-
Improved inventory management and parts tracking
-
Better reporting and visibility into shop performance
The result was a shop that ran more efficiently and could focus more on growth rather than administrative headaches.
Short Track Equipment Ltd.'s Favorite ShopView Features
Profitability Tracking
ShopView allows the team to monitor job profitability and shop performance in real time, giving managers clear insight into how the business is performing.
Improved Job Tracking and Scheduling
Work orders and scheduling are now easier to manage, helping technicians stay focused on repairs rather than administrative tasks.
Inventory and Parts Management
Parts tracking is simpler and more reliable, ensuring the shop always knows what inventory is available and where it's being used.
Faster Invoicing and Payments
Invoices are generated faster and more accurately, helping the shop maintain steady cash flow and reduce administrative workload.
"ShopView helped us become even more profitable. I've even recommended it to other shop owners looking for a better system."
Josh Holden - Short Track Equipment Ltd.